Repairing your upgraded Datacap system when a required uninstall did not occur: From V9.0.0 or earlier to V9.0.1 or later

If you upgrade from V9.0.0 or an earlier version to V9.0.1 or a later version, you must uninstall the old version first. If you do not uninstall the old version before you install the new version, you can repair the system by completing the following steps.

Procedure

  1. Remove components that remain from the earlier version.
    1. Uninstall all previous versions of Datacap.
      You can use the Windows Programs and Features menu.

      Do not uninstall the target version of Datacap.

    2. Delete any of the following folders and files. (The folders and files are restored when you install the new version of Datacap.)
      Folders
      • \Datacap\dcshared\ICRC
      • \Datacap\dcshared\OCRA\Data\ExtendedDictionaries
      • \Datacap\Flex
      • \Datacap\Templates
      • \Datacap\TravelDocs
      Files
      • \Datacap\dcshared\Accusoft.BarcodeXpress9.ActiveX.dll
      • \Datacap\dcshared\NET\Accusoft.ScanFixXpress7.Net.dll
  2. Run the target version installer from a DOS prompt with Administrator privileges. Use the following parameters: setup.exe /V"REINSTALLMODE=amus REINSTALL=ALL"
  3. Register the Datacap Taskmaster Server service again by running the following command from a DOS prompt with Administrator privileges: \Datacap\Taskmaster\TMS.exe /Service