Taking action if the installation prerequisites check fails
The installation program runs an early prerequisites check before installing the product to ensure that the target computer satisfies the remainder of the installation sequence.
Symptoms
During the early prerequisites check, you received FAILED or WARNING messagesResolving the problem
Complete these steps by following the prompts in the wizard:- Double-click each message to learn more about resolving it.
- Try to resolve each issue without exiting the installation program. Then, click Check Again in the Prerequisites Check page.
- If you must exit the installation program, click Cancel, close the web browser window. Resolve the issues and then restart the installation program.
The following figure shows a portion of the Early Requirements Check page.
When you select a FAILED message and click Details,
resolution information is displayed.