Installation log files

Log files are created during the installation and uninstallation process. You can use the log files to troubleshoot installation errors.

During the installation and uninstallation process, the log files are saved to the following directory:

Table 1. Default directory where log files are saved during the installation and uninstallation process
Operating system	Directory
Solaris	`/var/tmp/ibm_is_logs`
AIX® Linux®	`/tmp/ibm_is_logs`
Windows	`%TEMP%\ibm_is_logs`

Note: If you redirected the installation program's temporary files to a different directory, the installation log files are in that location, instead of in the default temporary directory that is specified here.

After a successful installation, a .zip file of the log files that are created during the installation process is saved to the IBM® InfoSphere® Information Server installation directory. This .zip file is named isdump-os-timestamp.zip. After a failed installation, the ISInstall-date-timestamp.log log file is retained in the temporary directory.

After a successful uninstallation, the ISInstall-date-timestamp.log log file is retained in the logs directory under the installation directory. After a failed uninstallation, the ISinstall-date-timestamp.log log file is retained in the ibm-is-logs directory within the temporary directory.

Note: Do not delete the installation log files or the log file directory during the installation process. When installation is complete, save the log files for troubleshooting and verification purposes.