Retrieving a specific work item in the web client

If you know a work item ID, you can easily retrieve the work item. The work item ID is a number that is assigned in the sequence in which the work item is created. You can also search by text string.

Procedure

  • To retrieve a specific work item, enter the work item ID in the Quick Search field of the main menu bar.
    The work item opens in the work item editor.
    Note: You can also access the quick search field from the Welcome to Work Items page.
  • Optional: To specify the scope of the search, click the icon next to the Quick Search field and select a parameter, for example, All Unresolved Work Items.
  • You can also enter text in the Quick Search field.
    Text string searches search on the ID, summary, and owner name fields. Some attributes, such as Timestamp, do not have searchable text strings.
    If only one work item contains the matching text, that work item opens in the work item editor. Otherwise, the matching work items are displayed in a list beneath the field. Select a work item to open it.
    Tip: When you enter a number in the Quick Search field, the number is searched for as a work item ID. To search for a number in a work item, enclose the number in quotation marks ().