How do I enable Contact Scoring?

Confirm and/or enable Scoring for your organization. By default, contact scoring should be enabled on a new organization.

1. (Standard and Org Admin) Verify whether the Scoring item is available on the main navigation bar.
2. (Org Admin) Navigate to Settings > Organization Settings> CRM and Scoring Settings and confirm if you can select a database to be used with scoring. You should see Scoring Database: [your database].

If contact scoring is not enabled, contact Support and request it be enabled.