Troubleshooting installations of Standard or Advanced Editions
If an installation of InfoSphere® MDM Standard or Advanced Editions fails, you can review the troubleshooting guidance provided in this section and review the known errors.
Symptoms
After the installation is complete, you might see error
messages in IBM® Installation
Manager on
the Installation Complete panel. You might also
see errors in the installation logs or from the installation verification
tests.
A success message on the final installer panel indicates that the verification tests were automatically run as part of the installation process.
For database, application server, or IBM Installation Manager problems, use their tools to diagnose and correct individual error conditions.
Resolving the problem
- Review the messages in the installation logs to locate error conditions.
- Review the error conditions that are described in the error topics for solutions or workarounds. The documented errors are not a comprehensive list of all the errors that you might encounter. If the error that you are seeing in your logs is not listed, contact IBM Software Support.
- After you correct the errors, rerun the installation program.