updateInteractionRelationship
- Description
- This transaction is used to correct the interaction relationship information between two interactions. An interaction relationship could exist, for example, to show that one interaction is a follow-up to another.
- Web Services
- Operation name: updateInteractionRelationship
- Example
- Update an interaction relationship.
- Usage information
- Essentially all of the information that can be added as part of the addInteractionRelationship transaction, including the interaction relationship type and the interaction IDs for the interactions being related, can be updated through this transaction.
- Preconditions
- Interaction relationship must exist.
- Mandatory input
- InteractionRelationshipIdPK
- InteractRelLastUpdateDate
- Inquiry levels
- Not applicable
- Filter values
- Not applicable
- Transaction behavior
- Not applicable
- Request message
- <TCRMTxType> updateInteractionRelationship
<TCRMTxObject> TCRMInteractionRelationshipBObj
<TCRMObject> TCRMInteractionRelationshipBObj
- Response objects
- TCRMInteractionRelationshipBObj
- Special note
- Not applicable