updateAlert
- Description
- This transaction updates an existing alert for a given Party or Contract. This transaction is used to correct an alert or to end one that no longer applies.
- Web Services
- Operation name: updateAlert
- Example
- Update a service alert (alert category) to indicate that the person who was previously marked as hard of hearing (alert type) has now received a hearing aid and therefore the alert can be ended.
- Usage information
- The required input for this transaction includes the entity name (CONTRACT or CONTACT), party ID or Contract
ID, the alert ID (primary key), and the last update date.
To make an alert inactive, use this transaction to set an end date less than or equal to the current date.
Essentially all of the information that can be updated as part of the updatePartyAlert or updateContractAlert transactions, including the severity of the alert, some freeform descriptive information and effective date can be changed through this transaction.
- Preconditions
- Alert must exist.
- Mandatory input
- LastUpdateDate
- Inquiry levels
- Not applicable
- Filter values
- Not applicable
- Transaction behavior
- Not applicable
- Request message
- <TCRMTxType> updateAlert
<TCRMTxObject> TCRMAlertBObj
<TCRMObject> TCRMAlertBObj
- Response objects
- TCRMAlertBObj business object
- Special note
- Not applicable