Database access troubleshooting script

In the event of problems with access to the topology database, historical polling database, or polling database, run the ncp_db_access.pl script. This script checks database setup and determines whether access to the databases is being prevented by firewalls.

The ncp_db_access.pl script checks database setup and firewall issues for the following databases:
  • NCIM topology database
  • NCMONITOR polling database
  • MIB historical polling database
  1. Change to the $NCHOME/precision/scripts/perl/scripts directory and locate the ncp_db_access.pl program.
  2. Issue the following command.
    perl ncp_db_access.pl -domain domain_name Where:
    • domain_name is the name of the required domain.
    For each database the script indicates whether connection is in order or if there are access problems.