IBM Security Privileged Identity Manager, Version 2.0.2

An authorized credential does not show in the self-care user interface checkout page

The shared access policy entitlement preview shows that a credential is included by the entitlement. But that credential does not show up in the self-care user interface checkout page to a user who is entitled to the credential. This behavior indicates that the problem is most likely caused by inappropriate credential setting.

About this task

The IBM® Security Privileged Identity Manager administrative console supports the addition of user credentials into a credential vault. When you add a credential to the vault, you can apply values for each of the credential settings. Use this task to fix the credential configuration settings.

Procedure

  1. From the navigation tree, select Manage Shared Access > Manage Credential Vault > Select a Credential.
  2. On the Select a Credential page, click Refresh under Credentials.
  3. Click the credential from the results to open the Change Configuration Settings page.
  4. Under Credential Settings, verify that you selected these settings:
    • The Require the checkin and checkout process for the shared IDs option to specify the checkin and checkout process for the accounts.
    • The Enable checkout search check box to enable the credentials for a checkout search. The accounts are searched for the checkout process on the Self Service user interface.
  5. Click Submit to save the configuration settings.

What to do next

Log on to the self-care user interface to verify that the credential is listed under My Shared Access > Check out Credential.


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