Automatically added goals

Goals can be configured by your administrator to be automatically added to plans if certain conditions are met, for example when a client is enrolled in a program. In addition, when care team actions are received from other systems, a General goal is generated and associated with the received care team actions.

When a goal is automatically added to the client, if there is an existing goal with the same name for the client in an In Progress state, it is reused and the new goal is not automatically added. If you need to associate new focus areas and programs to the goal, you must manually add these.

When Watson Care Manager receives an action from another system, it creates a goal called General and associates the action with that goal. If the other system sends more actions relating to the same client, Watson Care Manager associates each new action with the General goal.

You can remove care team actions from the General goal. However, you must first associate the care team action with another goal on the care plan. If all care team actions are removed from the General goal, you can delete the goal if you wish.

You cannot edit the General goal, update client progress for the goal, or associate the General goal with programs, actions, services, or barriers.