Configurable client data

Client data that is captured in respect of data types that are configured by your administrator can be manually recorded in Watson Care Manager and shared between external systems and Watson Care Manager via an API.

By receiving client data records captured in respect of configurable client data types from external systems, the latest version of the data becomes automatically available in Watson Care Manager and does not need to be manually recorded by care teams.

Important: Before Watson Care Manager can receive client data records captured in respect of configurable client data types from external systems, the data type must be configured and activated by your administrator. Then, your administrator must complete the tasks in the following topic: Sharing client data types with external systems.

Note: The exact information that is shared between Watson Care Manager and external systems in respect of configured client data depends on the attributes your administrator configures for the client data type. For more information, see Configuring metadata for client data types.

Common patterns for configurable client data

In general, if a client data record that corresponds to a configured client data type is modified or deleted in an external system, the corresponding record in Watson Care Manager updates. However, if the care team modifies a client data record that was received from an external system, Watson Care Manager becomes the system of record for the data, and Watson Care Manager no longer receives updates to the record from the external system.