Configuring client deletion reasons
When a team member deletes a client from Watson Care Manager or when a
supervisor undoes the deletion of a client, a reason must be recorded. You can configure and manage
a library of reasons for why a client was deleted or why the deletion was reversed.
Adding client deletion reasons
If a suitable client deletion reason does not exist in the library of configured reasons, you can add a new reason. The reasons that you configure become available to the care team to select when they delete a client.
Modifying client deletion reasons
You can update a client deletion reason. When you change a client deletion reason in the library of configured reasons, all existing instances in client records are updated
Adding undo client deletion reasons
If a suitable undo client deletion reason does not exist in the library of configured reasons, you can add a new reason. The reasons that you configure become available to supervisors to select when they undo the deletion of a client.
Modifying undo client deletion reasons
You can update an undo client deletion reason. When you change a reason in the library of configured reasons, all existing instances in client records are updated.