Adding questionnaire questions

Create the questionnaire questions, associate them with the correct answer types, and configure them as optional or conditional. You can use color to emphasize questions or information, and you can provide links to external websites for more information.

Before you begin

It is important to enter the questions in the correct sequence. Questions are displayed in the order that you enter them. You must enter conditional questions directly after the questions that call them. To call conditional questions, you must choose a user-defined answer type. The default answer types cannot be used to call conditional questions.

About this task

You can enter up to 100 questions, and you can use color to highlight the importance of certain questions or information in the questionnaire.
Important: If your organization interacts with individuals who are visually impaired, do not use color to highlight the importance of the question or information. State the importance of the question or information in the text.

For each question, you can see the answer type and whether the question is optional or conditional. You can expand a question to see more details. For user-defined answer types, the answer options are displayed.

For each question, you can configure up to three hyperlinks to external websites so that a care team can link individuals to supplementary reference information.

Procedure

  1. Sign in with your administrator credentials.
    Your home page opens.
  2. Click Questionnaires.
    The list of questionnaires is displayed.
  3. Expand a questionnaire. The questionnaire versions are displayed.
  4. Open a draft version.
    • If an In Edit version exists, click the questionnaire name to open the in-edit version.
    • If no In Edit version exists, select New Version from the Actions menu of the questionnaire to create an in-edit version.
    The questionnaire's Script tab is displayed.
  5. Click New Question to create a question.
    The New Questions page opens.
    1. Enter the text for the question.
    2. From the Question Color list, choose the color in which to display the question text for added emphasis.
      Text color defaults to black. You can change the color.
    3. Select options as needed:
      • From the Answer Type list, choose Check Box, Date, Decimal, Multiple Line Text, Number, Text, Text (No Answer), or a user-defined answer type. Multiple Line Text fields have a limit of 4000 characters.

        A user-defined answer type consists of the answer options and the display type. The display type defines how the options are displayed, for example, as radio buttons. Only user-defined answer types can be used to call conditional questions.

      • Prefill Answer - If you select Prefill Answers when you create the questionnaire, by default all answers to the questionnaire questions are prefilled with the most recent responses when care teams repeat the questionnaire. You can override the questionnaire level configuration for the answer to this question if needed. You can choose to always prefill the answer to this question, never prefill the answer to this question, or choose the questionnaire configuration. If you choose the questionnaire configuration, the answer to this question will be prefilled (if previously answered) or not based on the questionnaire configuration. Your selection is effective the next time care teams repeat the questionnaire.
      • Optional makes the question optional. Clear the check box to make the question mandatory.
      • Conditional makes the question display only if a client answers in a certain way to a previous question that drives the condition. (You associate a conditional question with a specific question. Go to the Conditions tab to associate the conditional question with a principal question.)
    4. Enter information about the question, as needed.
    5. Optional: From the Information Color list, choose the color in which to display the informational text for added emphasis.
    6. Optional: In each Reference URL field, provide a link to an external website that contains supplementary reference information. Enter the hyperlink in this format: https://www.example.com.

      The hyperlinks that you define to support a question are displayed in plain text and are not clickable. To the care team, the links display as clickable links.

    7. Select Add to add each question and Save to save your questions when complete.
      Questions are displayed in the order that you enter them.