You can configure ranges to show a supervisor how many days client referrals remain
unassigned to a care manager since their referral was received in the application. Unassigned
referral day ranges are displayed on the Unassigned Referrals chart in the Supervisor
workspace.
About this task
Three default ranges are available in the application: 0 - 6 days, 7 - 13 days, and equal
to or greater than 14 days. You can modify the start and end values in each range to suit the needs
of your organization.
Procedure
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Sign in with your administrator credentials.
Your home page opens.
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Click .
Configured referral day ranges are displayed.
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Modify the values for any day range by completing the following steps:
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Click Edit.
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Update the start and end values for each range, in days.
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Click Save.