Configuring workflow queues
Workflow queues hold work items waiting to be processed. You can manage queues by using Process Configuration Console.
Manage the following types of queue by using Process Configuration Console:
- User queues
- Each user has an Inbox that holds work items assigned to that
user. A user might also have a queue of Tracker items. The Inbox and
Tracker queues are created automatically during initialization of
the isolated region.
You can use Process Configuration Console to modify user queue properties, such as changing the queue description, adding or deleting system and data fields, creating indexes, and configuring user privileges for accessing the queue.
- Work queues
- A work queue holds work items that can be completed by one of
a number of users, rather than by a specific participant, or work
items that can be completed by an automated process. In a workflow
definition, the workflow author can assign steps to a specific work
queue.
Use Process Configuration Console to create and configure work queues by specifying the queue properties.
- Component queues
- To process a workflow step using an external entity, such as a Java™ object, you use Process Configuration Console to configure a component queue.
Important: System queues (Conductor, Delay, and InstructionSheetInterpreter)
do not display in Process Configuration Console because you cannot
modify the properties of these queues.