03353024 Issuer certificate not found.

Explanation

An issuer certificate is not found while validating a certificate. This error can occur if the issuer certificate required for a new certificate is not in the key database or if the required issuer certificate is not trusted or has expired.

User response

Ensure that the key database contains the required issuer certificate and that the certificate is marked as trusted. See Database menu for information about displaying the contents of an external certificate file to verify which issuer certificate is required. Contact your service representative if the error persists.