Resolving z/OS IBM zAware log stream client errors

When an error occurs with z/OS® Advanced Workload Analysis Reporter (IBM zAware log) stream client processing, system logger messages IXG371E, IXG372I, and IXG384I will indicate the type of problem encountered. System logger messages IXG371E and IXG384I are helpful in identifying the general nature of the problem, and message IXG372I contains useful details on the type of socket communications problem logger experienced. Additionally, ABEND conditions may also occur for related types of failures, and the most common ones are listed below.

The first step if an error occurs in this area should always be to double check the system logger status and ZAI SERVER AND PORT specifications via commands 'D LOGGER,ST,ZAI' and/or 'D LOGGER,IXGCNF,ZAI' and ensure the values are as intended.

For more details on the z/OS IBM zAware log stream client see Preparing for z/OS IBM® zAware log stream client usage in z/OS MVS Setting Up a Sysplex. See IBM System z® Advanced Workload Analysis Reporter (IBM zAware) Guide for information concerning the IBM zAware server.