Analysis

Check for problems connecting the SNMP query stack to the NetView® SNMPIUCV subtask:

Has the SNMP query stack job started successfully?
- Check the SNMP query stack job output for errors. If the SNMP query stack is started successfully, you should see the message:
```
SQEI001 -- SNMP Query Stack running and awaiting queries...
```
  Otherwise, check for errors that might have occurred during socket processing (socket, bind, accept, select, and so on).
Is the SNMPIUCV subtask started?
- If not, start the subtask by issuing the command:
```
START TASK=SNMPIUCV
```
  from a NetView operator console.
Was the following message received at the NetView operator console?
```
SNM101W SNMP task (SNMPIUCV) found Query Stack (name) not ready
```
- Is the name that the SNMPIUCV subtask is trying to connect to the correct name for the SNMP query stack address space?
  - If not, check the SNMPARMS member of the DSIPARMS data set to make sure that the value specified for the SNMPQE keyword is the correct SNMP query stack address space name.

If the problem still occurs after checking the preceding items and making any needed changes, obtain the following documentation:

SNMP query stack level 2 trace output
SNMP query stack IUCV communication trace output

The following documentation might also be needed in some cases, but it is suggested that the IBM® Software Support Center be contacted before this documentation is obtained:

Dump of SNMP query stack address space
Dump of NetView address space

Information about obtaining a dump can be found in z/OS MVS Diagnosis: Tools and Service Aids for your release of z/OS®. Obtaining SNMP traces is discussed in SNMP traces.