Explanation
This unsolicited message is issued when HPR has
determined that an RTP pipe has encountered a stall condition that
could not be alleviated in the time period specified by the HPRSTALL
start option. The RTP pipe had been stalled for one of the following
reasons:
- The partner RTP requested retransmission of at least one network
layer packet (NLP), but the request could not be honored. This condition
is known as a data flow stall.
- The partner RTP repeatedly requested transmission of the same
NLP. This condition is known as a transmission stall.
In the message text:
- puname
- The name of the HPR PU.
- cpname
- The name of the CP at the other end of the pipe.
See the HPRSTALL
start option information in z/OS Communications Server: SNA Resource Definition
Reference.
System action
HPR deactivates the RTP pipe to end the hung
sessions.
Operator response
For information about why the RTP pipe was
stalled and to possibly prevent future stalls, refer to the related
messages that were issued for the
puname and
cpname combination:
- To check for a data flow stall, find an occurrence of message IST1955I that is not followed
by an associated IST1957I message
to indicate that the stall was alleviated.
- To check for a transmission stall, find an occurrence of message IST2245I that is not followed
by an associated IST2247I message
to indicate that the stall was alleviated.
If both conditions are found, the one that occurs first
caused the timeout indicated by this message.
If you no
longer want VTAM® to automatically
deactivate stalled RTP pipes or if you want VTAM to wait longer before doing so, use the
MODIFY VTAMOPTS command to change the value of the HPRSTALL start
option.
If stalls are prevalent and persistent, save the system
log and request a dump for problem determination, then contact the
system programmer.
System programmer response
If you no longer want VTAM to automatically deactivate stalled RTP
pipes or if you want VTAM to
wait longer before doing so, change the value of HPRSTALL in the appropriate
ATCSTRxx start list.
User response
Problem determination
If transmission stalls are prevalent
and persistent, take the following actions:
- If you have access to IBMLink, search for known problems with similar
symptoms. If no similar problems are found, report the problem to IBM® by using the Electronic Technical
Report (ETR) option on IBMLink.
- If you do not have access to IBMLink, report the problem to the IBM software support center.
Source
z/OS® Communications
Server SNA
Module
Routing code
Descriptor code
Automation
Example
IST2253I HPRSTALL TIME EXCEEDED FOR RTP CNR0002F TO NETA.SSCP1A