IST1024I
I/O ERROR ON READ FOR CUA = device_address–BYTE COUNT MISMATCH

Explanation

VTAM® detected an input buffer error during a READ operation for a LAN channel station at device_address. The length of the buffer containing data units does not match the total length of all data units.

device_address is the hexadecimal address of the channel used to communicate with the hardware adapter.

System action

The device is deactivated. Data will be lost and all lines using this device will become inoperative.

Operator response

This is probably a hardware error. Save the system log for problem determination. Run your operating system service aid program to determine whether MDR/OBR information has been recorded. See the EREP User's Guide and Reference for more information on using EREP.

If you use a network management application such as NetView®, check to determine whether an alert was recorded for this problem.

If the failure continues, run a CCW trace to trace data from this device.

System programmer response

If the output does not indicate a hardware problem, and you cannot determine the cause of the problem, take the following actions:
  • If you have access to IBMLink, search for known problems with similar symptoms. If no applicable matches are found, report the problem to IBM® by using the Electronic Technical Report (ETR) option on IBMLink.
  • If you do not have access to IBMLink, report the problem to the IBM software support center.

    If available, provide the MDR/OBR information from your operating system service aid program or the alert information recorded by your network management application.

Routing code

4

Descriptor code

2