z/OS Communications Server: SNA Diagnosis Vol 1, Techniques and Procedures
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Solving EE connectivity problems

z/OS Communications Server: SNA Diagnosis Vol 1, Techniques and Procedures
GC27-3667-00

In the previous EE connectivity test example, the EE connectivity test indicates that the EE traffic (UDP datagrams) cannot make it past the first hop in the route. The results are consistent for all five EE ports that were tested. At this point in the problem diagnosis, focus on the first hop in the EE route. Examine this hop for connectivity problems. Next, verify the routing tables for accuracy, check the logs for dropped packets, and verify that any firewall in the EE route allows UDP traffic for all five EE ports. If network address translation (NAT) is being used for Enterprise Extender connections, verify that the routers or nodes performing the NAT functions are translating the IP addresses to the correct addresses.

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