421: User Exit rejects open for connection.

Explanation

The FTP server is running with the security user exit FTCHKIP. The user exit does not allow the IP address to access the FTP server.

System action

FTP continues. The client connection is rejected.

User response

Contact the owner of the FTP server to have the IP address authorized in the FTCHKIP user exit.

System programmer response

If necessary, update the FTCHKIP user exit to allow the IP address to access the server.