Printer-hardware problems

PSF only provides System Display and Search Facility (SDSF) notification to an operator authorized to receive messages for an SNA- or TCP/IP-attached printer. However, when the JES SDSF operator receives a PSF error message indicating that a printer-hardware condition requires intervention, the type of intervention is not specified. For more specific information about SDSF, see z/OS SDSF Operation and Customization.

For most other printer-hardware problems, PSF runs device-dependent error-recovery procedures, issues a message to the operator, and then takes appropriate action. These actions are described in PSF for z/OS: Messages and Codes. If operator intervention is required (to clear a paper jam, for example), the action taken depends on the type of printer being used.

If a printer is host-connected and channel-attached, PSF issues a message to the operator console, calling for operator intervention. PSF will not resume processing until the operator takes corrective action.

If the printer has a local intervention timer, such as the InfoPrint 60 printer, and the timer expires, PSF issues a message. Action is then taken as defined by the Failure action parameter in the Printer Inventory or the FAILURE parameter of the PRINTDEV statement (see Failure action). You can also set the timer so that it never expires.

For a printer that has no local intervention timer, such as the InfoPrint 3000 or InfoPrint 4000 printer, PSF waits for the printer operator to correct problems as they occur.