Multitenancy provides data isolation for each tenant that is hosted by a system provider. Customers can be administered as tenants, which means that each customer's data and customer-level business processes can be isolated from data and processes for other customers.
Multitenancy features are available when IBM® Maximo® Asset Management version 7.6 or later with Multitenancy is installed.
If multitenancy features are available to you, you can learn how to configure and use those features from the following resources:
The implementation and administration PDF guide and help plug-ins for system providers are installed with the product in a documentation .zip file. The documentation .zip file contains a readme file that describes how to deploy the help plug-in. These files are intended only for system providers. System providers must follow the instructions in the readme file to ensure that the system provider help files are not made available to tenants.
The help plug-in for tenants (including system provider tenant users) is installed with the product and can be deployed by the system provider and made available to all tenants. This help content is also available online in Maximo Asset Management v7.6 Multitenancy information in IBM Knowledge Center at www-01.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mt.doc_7.6.0/welcome.html.
Typically, global administrators configure the product for all tenants. If a global administrator needs to work with applications that are specific to Maximo Calibration or Maximo for Life Sciences, they must be granted access to those applications manually. The product enabler does not grant this access.