Outlook 2003

To set up IMAP, POP, or SMTP access for Microsoft Outlook 2003, complete the following steps. IMAP is the preferred protocol. After you set up IMAP, POP, and SMTP access, you can migrate your Microsoft Outlook 2003 email.

About this task

The speed of your internet connection and the amount of IBM® Web Mail Cloud mail both affect how quickly your Web Mail Cloud email is displayed.

Procedure

Open Outlook 2003.
Select the Tools menu and select E-mail Accounts.
Select Add a new e-mail account and select Next.
Select IMAP or POP3 as your server type. Select Next.
In the Your Name field, enter your name as you want it displayed in the From field of outgoing email. In the E-mail Address field, enter your email address.
Enter the settings information for the protocol that you selected. Contact your account administrator for the value that is needed for yoursiteID.
- For IMAP, enter your incoming IMAP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-imap.mail.na.collabserv.com.
- For POP3, enter your incoming POP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-pop.mail.na.collabserv.com.
In the Outgoing mail server (SMTP) field, enter your outgoing SMTP server name. For example, yoursiteID-smtp.mail.na.collabserv.com.
In the User Name and Password fields, enter your email address and password.
Select More Settings and then select the Outgoing Server tab.
Select My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.
Click the Advanced tab.
- For IMAP, select This server requires an encrypted connection (SSL) in the Incoming Server (IMAP) field. Also, enter 993 in the Incoming server (IMAP) field.
- For POP3, select This server requires an encrypted connection (SSL) in the Incoming Server (POP) field. Also, enter 995 in the Incoming server (POP) field.
Select This server requires an encrypted connection (SSL) in the Outgoing Server (SMTP) field, and enter 465 in the Outgoing server (SMTP) field. Select OK.
Select Next, and then select Finish.
Download the most recent updates for Outlook from Microsoft. Updating helps prevent common Outlook errors.
If you selected IMAP and any of your Web Mail Cloud mail folders are not displayed in Outlook, use the following steps:
1. From the Outlook menu bar, select Tools > IMAP Folders.
2. In the IMAP Folders window, select Query. A list of Web Mail Cloud folders is displayed.
3. Select the folders that you want Outlook to display. Select Subscribe.
4. Select OK. The folders that you selected are now displayed in Outlook.

What to do next

You can now access your Web Mail Cloud email with Microsoft Outlook 2003.

If you selected IMAP and you want to migrate your Outlook email to Web Mail Cloud, complete the following steps:

Note:

Your email folder selection determines how much content in the .pst file is copied to this migration location. The folder that you use for migrating your Outlook email must be a different personal folder from the Web Mail Cloud Inbox.
Migrating the contents of a folder with a large amount of data can take some time.

Create a .pst file that contains the Outlook email that you want to migrate to Web Mail Cloud.
From the Outlook Inbox menu, select File > Import and Export.
In the Import and Export Wizard window, select Import from another program or file. Select Next.
In the Import a File window, select Personal Folder File (.pst). Select Next.
Locate the .pst file that you want to import and select the importing option that you want to use. Select Next.
Select a folder for migration. Select Finish.
Right-click the Outlook folder that you want to migrate. Select Copy "foldername". Repeat this step for all Outlook folders that you want to migrate.

Your Connections Cloud password expires based on settings that are specified by your account administrator. If you cannot log in to Web Mail Cloud, try to log in from the web to see whether your password expired.