Capabilities

Agent and data collector capabilities vary depending on your offering. The key agent and data collector capabilities are resource monitoring, transaction tracking, and diagnostics. You can purchase any of the offerings and add-ons in the IBM® Cloud Application Performance Management solution. Specific offerings are required for add-ons.

Each agent and data collector monitors the resources for which the agent or the data collector is named, for example, the Monitoring Agent for Cisco UCS monitors Cisco UCS resources.

Depending on whether you are a developer, in operations, or a line-of-business owner, you use different Cloud APM capabilities.
  • Resource monitoring capability includes response time monitoring, application resource monitoring, and infrastructure resource monitoring. All agents and data collectors can provide resource monitoring capability.
  • Transaction tracking capability provides transaction instance and topology information.
  • Diagnostics capability includes tracing and analyzing individual requests, and when necessary, method calls.
Remember: The resource monitoring capability is common to all offerings and add-ons. The diagnostics and transaction tracking capabilities are available only in the Cloud APM, Advanced Private offering and add-ons.

The agents and data collectors for the applications that you want to monitor are available for download from Passport Advantage®. The agents take minutes to install. The data collectors require no installation, and you need to only configure them after the download completes. For instructions about installing the agents, see Installing your agents.

Table 1 provides a comprehensive list of the agents and data collectors, shows which offering or add-on contains the agent or data collector, and shows the capabilities of the agent or data collector. When add-ons (such as Infrastructure Extension Pack) are noted for an agent or a data collector, they are required. Agents and data collectors that support transaction tracking and/or diagnostics capabilities are also noted in the Cloud APM, Advanced Private column.
  • available indicates the agent or data collector is available in the offering and can provide resource monitoring capability.
  • not applicable indicates the data or capability is not available in this offering, or the add-on is not required for the agent or data collector.
  • TT indicates transaction tracking.
  • DD indicates diagnostics.
Table 1. Agent and data collector capabilities in each offering
Agents and data collectors Cloud APM, Base Private Cloud APM, Advanced Private Add-on (if required)
Amazon EC2 agent

available

available

Infrastructure Extension Pack
Amazon ELB agent

available

available

Infrastructure Extension Pack
Azure Compute agent

available

available

Infrastructure Extension Pack
Cassandra agent

available

available

Base Extension Pack
Cisco UCS agent available available not applicable
Citrix VDI agent

available

available

Infrastructure Extension Pack
Db2® agent available available not applicable
DataPower® agent available available
TT
not applicable
DataStage® agent available available Base Extension Pack
Hadoop agent

available

available

Base Extension Pack
HMC Base agent available available not applicable
HTTP Server agent available available
TT
not applicable
IBM Cloud agent

available

available

Infrastructure Extension Pack
IBM Integration Bus agent not applicable

available
TT

not applicable
IBM i OS agent available available not applicable
Internet Service Monitoring not applicable not applicable Base Extension Pack
J2SE data collector for on-premises applications not applicable available
TT DD
not applicable
JBoss® agent available available
TT DD
not applicable
Liberty data collector for IBM Cloud and on-premises applications not applicable available
TT DD
not applicable
Linux® KVM agent available available not applicable
Linux OS agent available available not applicable
Microsoft Active Directory agent available available not applicable
Microsoft Cluster Server agent available available not applicable
Microsoft Exchange Server agent available available not applicable
Microsoft Hyper-V Server agent available available not applicable
Microsoft IIS agent available available not applicable
Microsoft .NET agent available available
TT DD
not applicable
Microsoft Office 365 agent

available

available

Base Extension Pack
Microsoft SharePoint Server agent available available not applicable
Microsoft SQL Server agent available available not applicable
MongoDB agent available available not applicable
MQ Appliance agent not applicable

available

not applicable
MySQL agent available available not applicable
NetApp Storage agent available available not applicable
Node.js agent available available
DD
not applicable
Node.js data collector for IBM Cloud and on-premises applications not applicable available
TT DD
not applicable
OpenStack agent available available not applicable
Oracle Database agent available available not applicable
PHP agent available available not applicable
PostgreSQL agent available available not applicable
Python data collector for IBM Cloud and on-premises applications available available
DD
not applicable
RabbitMQ agent not applicable

available

Advanced Extension Pack
Response Time Monitoring Agent available available
TT
not applicable
Ruby agent available available
DD
not applicable
Ruby data collector for IBM Cloud applications not applicable available
DD
not applicable
SAP agent not applicable available not applicable
SAP HANA Database agent not applicable

available

Advanced Extension Pack
SAP NetWeaver Java™ Stack agent not applicable

available
TT DD

Advanced Extension Pack
Siebel agent available available not applicable
Skype for Business Server agent
(formerly known as Microsoft Lync Server agent)
available available not applicable
Sterling Connect Direct agent

available

available

Base Extension Pack
Sterling File Gateway agent

available

available

Base Extension Pack
Sybase agent

available

available

not applicable

Synthetic Playback agent not applicable

available

not applicable
Tomcat agent available available
TT
not applicable
UNIX OS agent available available not applicable
VMware VI agent available available not applicable
WebLogic agent available available
TT DD
not applicable
WebSphere® Applications agent available available
TT DD
not applicable
WebSphere Infrastructure Manager agent available available not applicable
WebSphere MQ agent not applicable available
TT
not applicable
Windows OS agent available available not applicable
For more information about whether transaction tracking or diagnostics is enabled by default for the agent or data collector, see Transaction tracking enablement for agents and data collectors table. For information about the predefined diagnostics dashboards, see Diagnostics dashboards of agents and data collectors.