Contact your administrator to enable this feature
Related troubleshooting: Contact your administrator to enable the monitor
A message similar to "Contact your administrator to enable this feature" appears in multiple areas within the Order Hub user interface.
- On the Home page and on the Alert rules
page.
Contact your administrator to enable this alert feature
- On the Workspaces
page.
Contact your administrator to enable the Workspaces feature
Problem
All relevant data that are needed for the Workspaces, Alerts, and Metrics features are stored in a set of metrics tables in the Sterling Order Management System database. This data is processed in real time by a set of agents to calculate metrics. Therefore, you need to configure and enable the agents before you can view metrics.
Solution
To enable the features in your developer toolkit, complete the following steps:
- Add the following properties to the
customer_overrides.properties
file to enable metrics on the Workspaces pages and the Node pages.yfs.sba.agent.url=file:/home/omsuser/devtoolkit_docker/jndi yfs.sba.agent.metrics.RM.queue=DEV.QUEUE.1 yfs.sba.agent.metrics.OU.queue=DEV.QUEUE.2 yfs.sba.agent.metrics.SU.queue=DEV.QUEUE.3
Note: Note: DEV.QUEUE.# are default queues that are created during setup. You can use custom queues if needed. For more information, see Configuring and running agents in containerized developer toolkit. - Add a new property through the System Administration Console.
- Log in to the System Administration Console. The default URL format is
https://<server>:<port>/sma/sma/login.do
. - Click System > Property Management.
- For Category, select yfs
- For Property name, select is
- For the search field, enter sba.enabled
- Click Search.
- Select the resulting row and click Manage property.
- Click Modify value.
- Set New value to Y and then click OK.
- Log in to the System Administration Console. The default URL format is
- Go back to the terminal and restart the server.
- Go to the <toolkit>/compose directory.
- Restart the server.
./om-compose.sh restart
- Restart your web browser.