413: DFHXCTRA_LOAD_FAILED

During Initialize_User processing, the external CICS® interface attempted to load the trap module (DFHXCTRA). The load of this module has failed.

Explanation

System Action

The Initialize_User call is rejected. The return code from the MVS™ load macro (R15) is returned in the subreason field-1. The external CICS interface handles the error, and returns the abend (R0) that would have occurred in the subreason field-2.

User Response

Using the MVS reason code, determine why the load failed. The most likely reason is that DFHXCTRA is not in any library included in the STEPLIB of the batch job. Ensure the library containing the module is included in the STEPLIB concatenation, and restart the client application program.