Verifying servers before you install a fix pack
Before you install a fix pack, verify the status of the servers in your deployment.
Procedure
- Ensure that no users are logged in to the OpenPages® application. Users must not log in until the fix pack installation is complete.
- Ensure that no database scripts are running. Database scripts, other than the scripts for the fix pack, must not be run until the fix pack installation is complete.
-
Ensure that there are no long running OpenPages processes.
Examples of long running processes include:
- FastMap imports
- Global Search indexing processes
- Do one of the following steps:
- If you plan to use the installation app to update the database, ensure that all OpenPages application servers (admin and non-admin) and all reporting servers (active and standby) are running.
- If you plan to update the database manually, ensure that all OpenPages application servers (admin and non-admin) and all reporting servers (active and standby) are shut down.
For information about starting and stopping servers, see Starting and stopping servers.
-
If you use global search, ensure that the search services are stopped.
For more information, see Start or stop the global search services.