Coupling Facility codes (X'C5')
If a coupling facility reason code occurs that is not listed here, an internal error has occurred. Collect the following diagnostic items and contact your IBM® support center. Restart the queue manager if necessary.
Diagnostics
- A description of the actions that led to the error or, if applicable, either a listing of the application program or the input string to a utility program that was being run at the time of the error.
- The console output for the period leading up to the error.
- The queue manager job log.
- The system dump resulting from the error.
- If you are using CICS®, the CICS transaction dump output.
- Appropriate WebSphere® MQ, z/OS®, Db2®, CICS, and IMS service levels.
- If you are using the WebSphere MQ Operations and Control panels, the ISPF panel name.
- A dump of the coupling facility structure.
- 00C50006
A backup or recovery of a CF structure failed because the queue manager is not connected to a Db2 subsystem.
- System action
CF structure backup or recovery processing is terminated.
- System programmer response
Configure the Db2 subsystem so that the queue manager can connect to it.
- 00C50012
CF structure processing failed, because the CF structure became full during the action.
- System action
CF structure processing is terminated.
- System programmer response
Increase the size of the CF structure.
- 00C50014
An unexpected reason code was returned by the Db2 subsystem that the queue manager is connected to.
- System action
The current operation is terminated.
- System programmer response
Investigate the cause of the error, as reported in the preceding messages.
- 00C50050
-
The CF structure is being recovered and cannot be used until the recovery is complete.
- System action
-
Processing of the command is terminated.
- System programmer response
-
Wait for the recovery of the structure to complete, then reissue the command. Use the DISPLAY CFSTATUS command to view the status of the CF structures.
- 00C50064
A backup or recovery of a CF structure failed either because the installation and customization options chosen for WebSphere MQ do not allow the queue manager to use structures at the required level, or because the level of the structure is not supported by the current command level.
For example, the queue manager may have been migrated from a previous version and currently operating with OPMODE=COMPAT, and CF structures at the level of the structure being processed are not available in compatibility mode.
See z/OS: OPMODE for further information.
- System action
CF structure backup or recovery processing is terminated.
- 00C5004F
This reason code is issued in message CSQM090E when a command has failed. It indicates that a request has been issued for a CF structure, but the request cannot be performed, as explained in the accompanying more specific message.
- Severity
4
- System action
The command is ignored.
- System programmer response
Refer to the description of the accompanying message.
- 00C5005B
CF structure recovery failed because an error occurred when reading the BSDS of another queue manager in the queue-sharing group.
- System action
CF structure recovery processing is terminated.
- System programmer response
Check the log for recovery log manager messages that indicate the reason for the error.
- 00C50D00
A backup of a CF structure failed because a required SMDS data set is not available.
- System action
CF structure backup processing is terminated.
- System programmer response
Ensure that all SMDS data sets used for the CF structure are available, then reissue the backup command. A RECOVER CFSTRUCT command can be used to restore these data sets if this is required.
- 00C51001, 00C51004, 00C51005, 00C51006, 00C5100A, 00C51019, 00C5101A, 00C5101B, 00C5101C, 00C5001D
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51021, 00C51022, 00C51023, 00C51024, 00C50025, 00C51026, 00C51027, 00C51028, 00C51029, 00C5002A, 00C5102B, 00C5102C, 00C5102D, 00C5102E, 00C5002F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C5102F
-
The queue manager failed to connect to the administration structure.
- System action
-
The current execution unit terminates with completion code X'5C6', and the queue manager attempts to connect to the administration structure if it becomes available again. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
-
Investigate the configuration for the administration structure. This abend code might be seen if the queue manager is running on an LPAR with no connectivity to the administration structure, or if the administration structure has been encrypted, but the LPAR does not have access to a cryptographic coprocessor.
- 00C50030, 00C51031, 00C51032, 00C51033, 00C51034, 00C50035, 00C51036, 00C51037, 00C51038, 00C51039, 00C5003A, 00C5103A, 00C5103B, 00C5103C, 00C5103D, 00C5103E, 00C5003F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C50040, 00C51041, 00C51042, 00C51043, 00C51044, 00C50045, 00C51046, 00C51047
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51051, 00C51052, 00C51053, 00C51054, 00C50055, 00C51056
-
An internal error has occurred.
- System action
-
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
-
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51090, 00C51092, 00C51093
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51094, 00C51095, 00C51096, 00C51097
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
- 00C510A1, 00C510A2, 00C510A3, 00C510A4, 00C500A5, 00C510A6, 00C510A7, 00C510A8, 00C510A9, 00C500AA
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C510AB
The CF structure has failed or connection to it has been lost.
- System action
This might be issued in response to a command, in which case processing of the command is terminated. Otherwise, the current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Restart the queue manager if necessary. Recover the structure; if the error occurred in response to a command, reissue it.
- 00C510AC, 00C510AD
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51100, 00C51101, 00C51102, 00C51103, 00C51104, 00C51105, 00C51106, 00C51107, 00C51108, 00C51109, 00C5110A, 00C5110B, 00C5110C, 00C5110D, 00C5110E, 00C5110F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51110, 00C51111, 00C51112, 00C51113, 00C51114, 00C51115, 00C51116, 00C51117, 00C51118, 00C51119, 00C5111A, 00C5111B, 00C5111C, 00C5111D, 00C5111E, 00C5111F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51120, 00C51121, 00C51122, 00C51123, 00C51124, 00C51125, 00C51126, 00C51127, 00C51128, 00C51129, 00C5112A, 00C5112B, 00C5112C, 00C5112D, 00C5112E, 00C5112F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51130, 00C51131, 00C51132, 00C51133, 00C51134, 00C51135, 00C51136, 00C51137, 00C51138, 00C51139, 00C5113A, 00C5113B, 00C5113C, 00C5113D, 00C5113E, 00C5113F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51140, 00C51141, 00C51142, 00C51143, 00C51144, 00C51145, 00C51146, 00C51147, 00C51148, 00C51149, 00C5114A, 00C5114B, 00C5114C, 00C5114D, 00C5114E, 00C5114F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51150, 00C51151, 00C51152, 00C51153, 00C51154, 00C51155, 00C51156, 00C51157, 00C51158, 00C51159, 00C5115A, 00C5115B, 00C5115C, 00C5115D, 00C5115E, 00C5115F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51160, 00C51161, 00C51162, 00C51163, 00C51164, 00C51165, 00C51166, 00C51167, 00C51168, 00C51169, 00C5116A, 00C5116B, 00C5116C, 00C5116D, 00C5116E, 00C5116F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51170, 00C51171, 00C51172, 00C51174, 00C51175, 00C51176, 00C51177, 00C51178, 00C51179, 00C5117A, 00C5117B, 00C5117C, 00C5117D, 00C5117E, 00C5117F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51173
An internal error has occurred.
- System action
The internal task performing recovery of a CFSTRUCT terminates with completion code x'5C6'.
- System programmer response
This error is often, but not exclusively, associated with space issues in the coupling facility.
Ensure that sufficient space is available in the cfstructure.
A common source of error is that the INITSIZE and SIZE values do not match in the CFRM policy. During normal use, the structure has expanded through AUTOALTER processing and the structure backup being restored reflects this size.
However, a new structure has been allocated with the INITSIZE attribute that is too small.
If storage issues are not indicated, then collect the items listed in Diagnostics and contact your IBM support center.
- 00C51180, 00C51181, 00C51182, 00C51184, 00C51185, 00C51186, 00C51187, 00C51188, 00C51189, 00C5118A, 00C5118B, 00C5118C, 00C5118D, 00C5118E, 00C5118F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C51183
An internal error has occurred.
- System action
The internal task performing recovery of a CFSTRUCT terminates with completion code x'5C6'.
- System programmer response
This error is often, but not exclusively, associated with space issues in the coupling facility.
Ensure that sufficient space is available in the cfstructure.
A common source of error is that the INITSIZE and SIZE values do not match in the CFRM policy. During normal use, the structure has expanded through AUTOALTER processing and the structure backup being restored reflects this size.
However, a new structure has been allocated with the INITSIZE attribute that is too small.
If storage issues are not indicated, then collect the items listed in Diagnostics and contact your IBM support center.
- 00C51190, 00C51191, 00C51192, 00C51193, 00C51194, 00C51195, 00C51196, 00C51197, 00C51198, 00C51199, 00C5119A, 00C5119B, 00C5119C, 00C5119D, 00C5119E, 00C5119F
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511A0, 00C511A1, 00C511A2, 00C511A3, 00C511A4, 00C511A5, 00C511A6, 00C511A7, 00C511A8, 00C511A9, 00C511AA, 00C511AB, 00C511AC, 00C511AD, 00C511AE, 00C511AF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511B0, 00C511B1, 00C511B2, 00C511B3, 00C511B4, 00C511B5, 00C511B6, 00C511B7, 00C511B8, 00C511B9, 00C511BA, 00C511BB, 00C511BC, 00C511BD, 00C511BE, 00C511BF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511C0, 00C511C1, 00C511C2, 00C511C3, 00C511C4, 00C511C5, 00C511C6, 00C511C7, 00C511C8, 00C511C9, 00C511CA, 00C511CB, 00C511CC, 00C511CD, 00C511CE, 00C511CF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager may terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511D0, 00C511D1, 00C511D2, 00C511D3, 00C511D4, 00C511D5, 00C511D6, 00C511D7, 00C511D8, 00C511D9, 00C511DA, 00C511DB, 00C511DC, 00C511DD, 00C511DE, 00C511DF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511E0, 00C511E1, 00C511E2, 00C511E3, 00C511E4, 00C511E5, 00C511E6, 00C511E7, 00C511E8, 00C511E9, 00C511EA, 00C511EB, 00C511EC, 00C511ED, 00C511EE, 00C511EF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C511F0, 00C511F1, 00C511F2, 00C511F3, 00C511F4, 00C511F5, 00C511F6, 00C511F7, 00C511F8, 00C511F9, 00C511FA, 00C511FB, 00C511FC, 00C511FD, 00C511FE, 00C511FF
An internal error has occurred.
- System action
The current execution unit terminates with completion code X'5C6'. In some cases, the queue manager might terminate with completion code X'6C6'.
- System programmer response
Collect the items listed in Diagnostics and contact your IBM support center.
Restart the queue manager if necessary.
- 00C53000
The queue manager cannot use the administration structure because its size is less than the minimum that MQ requires.
- System action
The queue manager terminates with completion code X'6C6'.
- System programmer response
Increase the size of the admininstration structure. See message CSQE022E for more information.
- 00C53001
The queue manager has detected a mismatch between the queue-sharing group creation timestamp in the Db2 tables and the creation timestamp associated with the structure name in message CSQE029E.
- System action
The queue manager terminates, a record is written to SYS1.LOGREC and a dump is taken.
- System programmer response
Verify the queue manager, queue-sharing group and data-sharing group configuration and determine whether a queue manager has configured to connect to a different Db2 data-sharing group.
If the queue manager and queue-sharing group configuration is correct then the structure should be deallocated. Having verified that there are only failed-persistent connections remaining to the structure, deallocate it with the z/OS command
(In this command, ext-struc-name is formed by prefixing the MQ structure name from message CSQE029E with the queue-sharing group name.)SETXCF FORCE,STRUCTURE,STRNAME=ext-struc-name
- 00C53002
The queue manager cannot use the administration structure because the administration structure is full and remains full despite repeated attempts to wait for space to become available.
- System action
The queue manager terminates with completion code X'5C6'.
- System programmer response
Increase the size of the administration structure. See message CSQE038E for more information.