API Gateway Troubleshooting
To resolve problems with your API Gateway, use the following troubleshooting information.
- If you have a custom API request
Check the API calls within activities, the tools used, or the utilities used. If an Unrecognized input(s) provided: <some attribute name> is displayed then
- Check the attribute in the API request body.For example, in the create partner API, instead of streetAddress if officeAddress is provided, the API fails with the following errorModify the request body of the API and remove unsupported fields. For more information on supported fields, see 10x API documentation.
<?xml version="1.0" encoding="UTF-8"?><error errorCode="400" errorDescription="Unrecognized input(s) provided: officeAddress "/>
- If API calls are made via an external tool like a rest client, then provide Accept and Content-Type in case of POST and PUT API calls) headers while making API calls.
- Check the attribute in the API request body.