Configurable Changes

The current release of IBM® Kenexa® BrassRing® on Cloud includes the following visible changes for BrassRing and IBM Kenexa Lead Manager.

Responsive Talent Gateway - Account Lock error message

Before this release, when candidates tried to login to their Talent Gateway profile for the first, second and the third times by using incorrect credentials, they used to see an error message. The message displayed was stating that either their user name/email address (one of these two depending on the client's configuration), and/or their password was incorrect. After the candidate made the fourth attempt, a different message was displayed stating that their account was locked and that they must return to try after sometime. However, the account was locked upon the third unsuccessful attempt to log in. It was observed that this type of error messaging is leading to confusion among candidates.

Starting this release, the error messaging is updated as follows:

The error message that is displayed after the first and second unsuccessful attempts remains the same.
The error message that is displayed after the third unsuccessful attempt is updated to:
- Your username and / or password is incorrect and your account has been temporarily locked. Please try again later. (If the client configuration for Talent Gateway login type is user name.)
- Your email and / or password is incorrect and your account has been temporarily locked. Please try again later. (If the client configuration for Talent Gateway login type is email.)
The error message that is displayed after the fourth and fifth unsuccessful attempts remains the same.

RTC internal reference # 110520.

Responsive Talent Gateway - Skip Sign-in eLink Expiry

When a Responsive Talent Gateway is configured to allow candidates to apply for jobs without having to sign in (skip sign-in), an email is sent to such candidates. The email contains an eLink using which candidates can reach the Talent Gateway page and create a new profile. This eLink expires either after 10 days or 10 mouse clicks. When a candidate accesses this link after it has expired, an error message should be displayed stating that the link expired. Before this build, regardless of the link expiring, candidates are taken to the profile creation page. The error message Creating an account email link has expired which was grammatically incorrect and confusing.

For better candidate experience, the following changes were made to this feature:

When Candidates access an expired link, they are taken to the landing page instead of the profile creation page.
A new error message is displayed stating We're sorry, this link is no longer valid..

RTC internal reference # 112462.

Candidate Portal - Submitted Application Cards

Before this release, when a candidate was manually filed to a requisition, the candidate's application status was displayed on the candidate's Talent Gateway profile only when the candidate is moved to an HR status that had the Display job/referral status information setting enabled.

Starting this release, manually filed candidates can see such applications in the submitted applications section of the Responsive Talent Gateway when at least one document or form is posted for that application. The application is displayed in the submitted applications section irrespective of the candidate’s HR status for that req.

RTC internal reference # 107731.

Reqs - Search Reqs with Filters

When BrassRing users performed a req search and applied the filter All Stages in this process, it returned zero results instead of returning all the reqs. When multiple req stages like Open and Pending were selected along with All Stages, the results returned were appropriate to the other req stage apart from All Stages.

Before this release - All Stages filter applied:

Req search filters All Stage not working.

Before this release - All Stages filter and Open filter applied:

Req search filters All Stage and Open selected and displaying only open results.

This behavior is adjusted to ensure that correct results are displayed when the filter All Stages is selected in the Req Status filters section. Starting this release, if the All Stages filter is selected, all the reqs in all the stages are displayed in the results.

After this release:

Req search displays all reqs when All stages is selected.

RTC internal reference # 110838.

Reqs - Access Req Approval screen from Before tab

Prior to this release, when a req was sent for approval to a BrassRing user that did not have My Req relationship with that req, that user was unable to access that req via the My Tasks tab. The only way that they could access this req was by opening the eLink that was sent via email for approval. This behavior led to bad user experience as the req was listed in the My Tasks tab but was not accessible from there for approval.

Starting this release, based on client request, the users that did not have My Req relationship with the req are given access to the req's approval page via the My Tasks tab. Therefore, they can access and approve the req from the My Tasks tab. If the user that should provide approval to this req has a My Req relationship with the req, then they can access the View Req page instead of the req approval page. This is as per the original design.

RTC internal reference # 111216.

Candidates - Erase Candidate including Talent Gateway Profile

BrassRing users with appropriate privileges can erase candidate record of one or more candidates from the BrassRing system. The erase action is available in the following screens:

Req folder.
Working folder.
Inbox.
Candidate search grid.

In this process, the user can choose to erase the candidate's Talent Gateway profile along with the BrassRing Talent record. The selection Erase Talent Gateway profile was cleared by default. Based on client request, starting this release, the selection Erase Talent Gateway profile is now checked by default.

This update is reflected in both the Classic and the Responsive User Interfaces.

RTC internal reference # 111898, 111333.

Responsive UI - State List for France

Starting this release, the list of states/provinces for the country of France has been updated in BrassRing. Here is the list of updated names of states.

Table 1. List of Updated States/Provinces
Old name of State/Province	New name of State/Province
Rhône-Alpes	Auvergne-Rhône-Alpes
Franche-Comté	Bourgogne-Franche-Comté
Britanny	Brittany
Center	Centre-Val de Loire
Lorraine	Grand Est
Nord Pas-de-Calais	Hauts-de-France
Ile-de-France	Île-de-France
High-Normandy	Normandy
Poitou-Charentes	Nouvelle-Aquitaine
Midi-Pyrénées	Occitanie
Lands of the Loire	Pays de la Loire
Provence Alpes Côte d'Azur	Provence-Alpes-Côte d'Azur

Table 2. List of Deleted States/Provinces
Deleted State name	Deleted State ID	Replaced State name	Replaced State ID
Auvergne	268	Auvergne-Rhône-Alpes	2611
Burgundy	483	Bourgogne-Franche-Comté	1012
Alsace	131	Grand Est	1787
Champagne-Ardenne	640	Grand Est	1787
Picardy	2459	Hauts-de-France	2210
Low-Normandy	360	Normandy	1208
Aquitaine	200	Nouvelle-Aquitaine	2490
Limousin	1757	Nouvelle-Aquitaine	2490
Languedoc-Roussillon	1704	Occitanie	1974

RTC internal reference # 112269.

Agency Manager - Req Posting Notifications to Inactive Agency Contacts: Agency contacts should receive an email notification if the check box setting Notify selected agency contacts at the time this req is posted to selected Agency Manager(s) is checked on the select agency access posting page. Before this release, it was observed that when a requisition is posted to an agency, all of the agency contacts, whether they were active or not, are receiving notifications. This behavior has been adjusted to ensure that only active agency contacts receive req posted and req unposted notification emails when the respective setting is enabled on the Agency Manager page.

RTC internal reference # 112534.

Data Insight Tool - New Field Added: Based on a client request, an extra field is added to the Data Insight Tool. The new field Elink Form Name is available in the Filter, Output, and Security sections. BrassRing users with appropriate privileges can create Data Insight templates by using this field to generate reports that contain eLink information of a candidate for a form.
Before this release: - Filter Selection Tool:

After this release - Filter Selection Tool

After this release - Output Selection Tool

RTC internal reference # 112764.

Lead Manager - Add Button Saves Leads to Campaign: Before this release, while editing a lead, a Lead Manager user first selected Add, and then after adding a notes or adding a campaign, again had to select Save. To improve user experience and reduce the number of mouse clicks, starting this release, Add performs both the tasks. Users do not have to select Save after they select Add.
RTC internal reference # 110146.