Managing client operations

You can resolve client errors, manage client upgrades, and decommission client nodes that are no longer required. To free storage space on the server, you can deactivate obsolete data that is stored by application clients.

About this task

In some cases, you can resolve client errors by stopping and starting the client acceptor. If client nodes or administrator IDs are locked, you can resolve the issue by unlocking the client node or administrator ID, and then resetting the password.

For detailed instructions about identifying and resolving client errors, see Resolving client problems.

For instructions about adding clients, see Protecting applications and systems.

  • Evaluating errors in client error logs
    You can resolve client errors by obtaining suggestions from the Operations Center or by reviewing error logs on the client.
  • Stopping and restarting the client acceptor
    If you change the configuration of your solution, you must restart the client acceptor on all client nodes where a backup-archive client is installed.
  • Resetting passwords
    If a password for a client node or an administrator ID is lost or forgotten, you can reset the password. Multiple attempts to access the system with an incorrect password can cause a client node or administrator ID to be locked. You can take steps to resolve the issue.
  • Managing client upgrades
    When a fix pack or interim fix becomes available for a client, you can upgrade the client to take advantage of product improvements. Servers and clients can be upgraded at different times and can be at different levels with some restrictions.
  • Decommissioning a client node
    If a client node is no longer required, you can start a process to remove it from the production environment. For example, if a workstation was backing up data to the IBM Spectrum Protect server, but the workstation is no longer used, you can decommission the workstation.
  • Deactivating data to free storage space
    In some cases, you can deactivate data that is stored on the IBM Spectrum Protect server. When you run the deactivation process, any backup data that was stored before the specified date and time is deactivated and will be deleted as it expires. In this way, you can free space on the server.