OAM support services ABEND codes

An associated reason code (usually contained in general register 15 at the time of ABEND) further describes the condition. The reason code is an 8-digit hexadecimal value of the form mmmmrrrr where:

mmmm (the high order 4-digits)

is the binary coded decimal representation of an associated message number. If these digits are 0000 then no message was issued.

rrrr (the low order 4-digits)

is a reason code that identifies the failure or error condition. The reason code descriptions that are listed in OAM support services reason codes correspond to the rrrr digits.

Unless indicated otherwise, the following items apply to all reason codes:

System Action:

The system might create LOGREC records and might also produce an SVC dump.

System Programmer Response:

Search problem reporting databases for a fix for the problem. If no fix exists, please have the following diagnostic and problem determination materials available and contact your IBM® Service Representative:

• Binary machine readable dump data sets (for example, SVC dump and SYSMDUMP data sets). Note that print image formatted dumps written to data sets referenced by the SYSUDUMP and SYSABEND DD statements are, in general, inadequate when performing problem determination.
• Formatted LOGREC records related to the failure. See the Environmental Record Editing and Printing Program (EREP) User's Guide, GC35–0151 and the Environmental Record Editing and Printing Program (EREP) Reference, GC35-0152 for information regarding the selection and formatting of LOGREC records.
• Relevant sections of the z/OS system log.
• All related job logs and JCL listings.