Encoding for Email Messages

By default, IBM® Cognos® components use UTF-8 encoding in emails. This value sets the default encoding used by the delivery service in this instance for all email messages. You may have older email clients or send email from IBM Cognos to cell phones and PDAs that do not recognize UTF-8. If so, you can change the email encoding to a value that works on all your email clients (for example, ISO-8859-1, Shift-JIS). Each instance of IBM Cognos that has an available delivery service must be changed.

The specified encoding affects the entire message, including the subject, attachments, attachment names, and plain or HTML body text.

The encoding values are shown in the following table:

Table 1. Supported encoding values
Character set Supported encoding value

UTF-8

utf-8

Western European (ISO 8859-1)

iso-8859-1

Western European (ISO 8859-15)

iso-8859-15

Western European (Windows-1252)

windows-1252

Central and Eastern European(ISO 8859-2)

iso-8859-2

Central and Eastern European (Windows-1250)

windows-1250

Cyrillic (ISO 8859-5)

iso-8859-5

Cyrillic (Windows-1251)

windows-1251

Turkish (ISO 8859-9)

iso-8859-9

Turkish (Windows-1254)

windows-1254

Greek (ISO 8859-7)

iso-8859-7

Greek (Windows-1253)

windows-1253

Japanese (EUC-JP)

euc-jp

Japanese (ISO-2022-JP)

iso-2202-jp

Japanese (Shift-JIS)

shift_jis

Traditional Chinese (Big5)

big5

Simplified Chinese (GB-2312)

gb2312

Korean (EUC-KR)

euc-kr

Korean (ISO 2022-KR)

ISO 2022-KR

Korean (KSC-5601)

ksc_5601

Thai (Windows-874)

windows-874

Thai (TIS-620)

tis-620