Installing Reporting Services and supporting components by using silent mode

Use the silent mode to install Reporting Services and supporting components if your target system does not have a browser or a graphical environment.

Before you begin

Review your target environment to ensure that it meets the hardware and software requirements for Jazz™ for Service Management and its related software. See Hardware and software requirements.
Decide whether to install as a root user or non-root user, see Installing as a root user or non-root user.
Download and extract the platform-specific installation media for the following software: Jazz for Service Management, IBM® WebSphere® Application Server, Reporting Services, IBM DB2® Enterprise Server Edition if not already installed and download the TCRCognos image:3.1.3.0-TIV-JazzSM-TCR-COGNOS-<platform>.tar.gz along with media file downloads. See Setting up a local file system for a custom installation.
Run Prerequisite Scanner manually to ensure that your target environment has the prerequisites. See Running Prerequisite Scanner manually.
Set up DB2 on the target database server. It is required by Reporting Services.
- If you want to install Jazz for Service Management as a root user, see Setting up DB2 as a root user.
- If you want to install Jazz for Service Management as a non-root user, see Setting up DB2 as a non-root user.
Ensure that Installation Manager is installed in the target environment. See Silently installing Installation Manager.

On the database server, create the Cognos® Content Store. See Silently creating the Cognos Content Store or Creating the Cognos Content Store from the command line.
On the application server:
1. Install the DB2 data server client, so that it can connect to the DB2 database on the database server. See Installing IBM Data Server drivers and clients in the IBM DB2 Information Center for Linux, UNIX, and Windows.
2. Make a backup and then edit the Installation Manager install_jazzsm_was_fullprofile_response.xml response file for the following integration services and supporting middleware components.
  - Application feature of the Reporting Services environment
  - WebSphere Application Server
  - Jazz for Service Management extension for IBM WebSphere
  Run Installation Manager silently by using the modified response file. See Silently set up environment for Tivoli Common Reporting.
  
  Note: You can install the integration services when you install the application serving environment for Reporting Services. In the install_jazzsm_was_fullprofile_response.xml response file, include elements and keys to install Dashboard Application Services Hub if required. See Modifying parameters for silently installing Jazz for Service Management and related software. Alternatively, you can install the integration service after you have installed Reporting Services, at a later date.
3. Silently install Reporting Services. See Installing Reporting Services by using silent mode.

After the installation, the following directories are created:

Reporting Services installation directory, by default, JazzSM_HOME/reporting for UNIX systems and JazzSM_HOME\reporting for Windows.

Install Dashboard Application Services Hub and integrate with Reporting Services, if Dashboard Application Services Hub is not already installed.
Verify the Reporting Services installation. See Verifying the Reporting Services installation.