IBM Campaign documentation roadmap

IBM® Campaign provides documentation and help for users, administrators, and developers.

Table 1. Get up and running
Task Documentation
Find out about new features, known issues, and limitations IBM Campaign Release Notes
Learn about the structure of the Campaign system tables IBM Campaign System Tables and Data Dictionary
Install or upgrade Campaign One of the following guides:
  • IBM Campaign Installation Guide
  • IBM Campaign Upgrade Guide
Implement the IBM Cognos® reports provided with Campaign IBM Marketing Software Reports Installation and Configuration Guide
Table 2. Configure and use Campaign
Task Documentation
  • Adjust configuration and security settings
  • Prepare Campaign for users
  • Run utilities and perform maintenance
  • Learn about integrations
IBM Campaign Administrator's Guide
  • Create and deploy marketing campaigns
  • Analyze campaign results
IBM Campaign User's Guide
Improve flowchart performance IBM Campaign Tuning Guide
Use Campaign functions IBM Macros for IBM Marketing Software
Table 3. Integrate Campaign with other IBM products
Task Documentation
Integrate with IBM Engage IBM Campaign and Engage Integration Guide for IBM Marketing Cloud
Integrate with IBM Journey Designer http://www.ibm.com/support/knowledgecenter/SSER4E/JourneyDesigner/kc_welcome_journeydesigner.html?lang=en
Integrate with IBM Digital Analytics IBM Campaign Administrator's Guide: How to configure the integration

IBM Campaign User's Guide: Targeting IBM Digital Analytics segments in campaigns

Integrate with IBM Marketing Operations IBM Marketing Operations and IBM Campaign Integration Guide
Integrate with IBM Opportunity Detect IBM Campaign Administrator's Guide: How to configure the integration

IBM Opportunity Detect Administrator's Guide and IBM Opportunity Detect User's Guide: How to administer and use the product

Integrate with IBM eMessage IBM Campaign Installation and Upgrade guides: How to install and prepare eMessage components in the local environment.

IBM eMessage Startup and Administrator's Guide: How to connect to the hosted messaging resources.

IBM Campaign Administrator's Guide: How to configure offer integration.

Integrate with IBM SPSS® Modeler Advantage Enterprise Marketing Management Edition IBM Campaign and IBM SPSS Modeler Advantage Enterprise Marketing Management Edition Integration Guide
Integrate with IBM WeatherFX. You can integrate WeatherFX with IBM Campaign so that you can pull weather events into your marketing campaigns. Campaign version 9 and version 10 users can integrate with WeatherFX by using the UBX toolkit. For more information, see https://www.ibm.com/support/knowledgecenter/SSWU4L/Integrations/imc_Integrations/Weather_FX_for_IBM_Marketing_Cloud.html.
Note: Additional integrations may be available that are not listed in this table. See Product tools and utilities for IBM Campaign. Also see IBM Solution Engineering Projects.
Table 4. Develop for Campaign
Task Documentation
Use the REST API See the IBM Campaign REST API
Use the SOAP API
  • See the IBM Campaign SOAP API Specification
  • JavaDocs in devkits\CampaignServicesAPI
Develop Java™ plug-ins or command-line executables to add validation to Campaign
  • See the IBM Campaign Validation PDK Guide
  • JavaDocs in devkits\validation
Table 5. Get help
Task Instructions
Use the IBM Knowledge Center Go to http://www.ibm.com/support/knowledgecenter/SSCVKV/product_welcome_kc_campaign.dita
Open online help When using the IBM Campaign application:
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show navigation icon in the help window to display the full help.

You must have web access to view context-sensitive online help. Contact IBM Support for more information about accessing and installing IBM Knowledge Center locally for offline documentation.

Get PDFs When using the IBM Campaign application:
  • Choose Help > Product documentation to access Campaign PDFs.
  • Choose Help > All IBM Marketing Software documentation to access all product PDFs.
  • Click the links for PDFs during the installation process.
Get support Go to http://www.ibm.com/ and click Support & downloads to access the IBM Support Portal.