Interact documentation and help

Interact provides documentation and help for users, administrators, and developers.

Use the following table to get information about how to get started with Interact:

Table 1. Get up and running
Task	Documentation
View a list of new features, known issues, and workarounds	IBM Interact Release Notes
Learn about the structure of the Interact database	IBM Interact System Tables and Data Dictionary
Install or upgrade Interact and deploy the Interact web application	One of the following guides: IBM Interact Installation Guide IBM Interact Upgrade Guide
Implement the IBM® Cognos® reports provided with Interact	IBM Marketing Software Reports Installation and Configuration Guide

Use the following table to get information about how to configure and use Interact:

Table 2. Configure and use Interact
Task	Documentation
Maintain users and roles Maintain data sources Configure Interact optional offer serving features Monitor and maintain runtime environment performance	IBM Interact Administrator's Guide
Work with interactive channels, events, learning models, and offers Create and deploy interactive flowcharts View Interact reports	IBM Interact User's Guide
Use Interact macros	IBM Macros for IBM Marketing Software: User's Guide
Adjust components to obtain optimal performance	IBM Interact Tuning Guide

Use the following table to get information about how to get help if you face issues when you use Interact:

Table 3. Get help
Task	Instructions
Open online help	Choose Help > Help for this page to open a context-sensitive help topic. Click the Show Navigation icon in the help window to display the full help. You must have web access to view context-sensitive online help. Contact IBM Support for more information about accessing and installing IBM Knowledge Center locally for offline documentation.
Obtain PDFs	Use either of the following methods: Choose Help > Product Documentation to access Interact PDFs. Choose Help > All IBM Marketing Software Documentation to access all available documentation.
IBM Knowledge Center	To access the IBM Knowledge Center, choose Help > Support for this product.
Get support	Go to http://www.ibm.com/support to access the IBM Support Portal.