Updates for November 2019

Updates to Maximo® EAM SaaS include enhancements for work management Work Centers, enabling conditions on items, and supporting application data import and export.

Enhancements for Work Supervision and Work Execution Work Centers

The following features are added to enhance work management capabilities for supervisors and technicians:
Supervisors and technicians can open assets and locations from work orders
Supervisors and technicians can now open asset and location records directly from the Multiple Assets and Locations table on the details page of a work order.
Long descriptions for failure reports are now editable
When supervisors or technicians report failures, they can now edit long descriptions.
Supervisors can specify premium codes for labor
When supervisors assign labor to work orders, they can also specify premium codes for the labor.
Supervisors can assign crews and leads to work orders
New Crew and Lead tiles are added to the details page for work orders. On these tiles, supervisors can quickly assign crews and lead technicians to the work order.
Technicians can complete assignments for crews
Technicians who are on crews can now complete work orders that are assigned to the crew.

Enabling condition codes and condition rates on items

You can enable condition codes and condition rates on items and rotating items to help track the costs of items as their physical conditions change. Assign codes and their rates in the Details page of an item.
Learn more about condition codes and rates

Application data import and export

Administrators can configure applications to enable import and export of flat file and JSON data. One use of this feature is to import a large number of records to the product, such as asset records.
Learn more about application data import and export

Service request enhancements

Service request administrators can limit the data that agents choose from when they create service requests. The data can be limited to include only site-specific information, like categories, people, locations, and assets that are associated with the user's default insert site.
Learn more about configuring service requests