Installing Jazz for Service Management and WebSphere Application Server

Follow the steps described in this topic to install Jazz™ for Service Management and WebSphere® Application Server.

  1. Create a common directory to store the extracted Jazz for Service Management installation media, referred to as the JazzSM_Image_Home directory.

    Restriction: Ensure that the path to the common root directory does not contain any spaces or special characters.

  2. Extract the contents of the following deliverable into this directory:
    Jazz for Service Management Version 1.1.2.1 or Version 1.1.3:
    • Linux: Jazz for Service Management 1.1.2.1 or 1.1.3.0 for Linux (Launchpad, PRS, Jazz Repository, TDI) IBM-jazzsm-launchpad-113-linux64.zip
    • Linux on System z®: Jazz for Service Management 1.1.2.1 or 1.1.3.0 for Linux on System z (Launchpad, PRS, Jazz Repository, TDI) IBM-jazzsm-launchpad-113-linuxZSeries64.zip
    WebSphere Application Server Version 8.5.5.x:
    • Linux: IBM® WebSphere Application Server V8.5.5.x for Linux IBM-was-8.5.5.x-linux64.zip
    • Linux on System z: IBM WebSphere Application Server V8.5.5.x for Linux on System z IBM-was-8.5.5.x-linuxZSeries64.zip
  3. Install JazzSM Services by using Installation Manager:
    1. Browse to the JazzSM_Image_Home/im.platform_name/ directory and run the installation command, for example:
      ./install 
      If the installation does not start due to missing prerequisites, check whether all required libraries are installed. For more information about Jazz for Service Management prerequisites, see Jazz for Service Management Detailed System Requirements (http://www-01.ibm.com/support/docview.wss?uid=swg27038732).
    2. The Installation Manager window opens. Select the following packages to be installed:
      1. IBM Installation Manager Version 1.8.2 or later
      2. IBM WebSphere Application Server Version 8.5.5.4 or later
      3. IBM WebSphere SDK Java™ Technology Edition Version 7.0, or later
      4. Jazz for Service Management extension for IBM WebSphere 8.5 Version 1.1.2.1
      5. IBM Dashboard Application Services Hub Version 3.1.2.1 or 3.1.3.0
    3. Click Next. The Installation Manager > Licenses window opens. Review and accept the License Agreements.
    4. Click Next and specify the directories that are used by the Installation Manager.
    5. Click Next and specify the installation directories for WebSphere Application Server and Jazz for Service Management.
    6. Click Next. The Installation Manager > Features – languages window opens.
    7. Accept the default translated languages that are selected in the Translations Supported by All Packages window. Click Next. The Installation Manager > Features window opens.
    8. Click Next and specify the configuration for your WebSphere Application Server installation. Define the WebSphere administrative user ID. Click Validate.
    9. Click Next. The Installation Manager > Summary window opens.
    10. Review the software packages to be installed and their installation directories. Click Install to start the installation.
    11. When the installation completed, a success window is displayed. You can now click Finish to close the Installation Manager.
  4. Important: Activate Java 7 for the WebSphere Application Server profile:
    was_root/bin/managesdk.sh -enableProfile -sdkName 1.7_64 -profileName JazzSMProfile -enableServers 
    JazzSMProfile is the profile name that is used for Jazz for Service Management. Default name: JazzSMProfile.
    Note: More information about configuring Java 7 is provided at the following links:
You are now ready to install Service Management Unite using the launchpad.