Communication flow between components

The following topic provides an overview of the communication flows between the components of Service Management Unite Automation. Understanding the communication flows helps you, if you try to solve communication-related problems with help of different log and trace files. All WebSphere components (such as the automation framework, adapters, or UI components) write trace statements, assuming trace is enabled. Trace statements are written to the corresponding WebSphere trace file. The location of the trace file is configured in the WebSphere Administrative Console.

Other components, for example, the Universal Automation Adapters, or Automation adapters are located on the FLA domains. They write trace and log files in the Tivoli® Common Directory that can be found on the system where the particular component runs.

If you want to follow the communication flows described in this , gather all distributed trace and log files. Gathering all trace and log files of all components is also required when you contact IBM® service in order to debug problems.