Generated tasks
Evidence sharing generates three types of tasks. The tasks are generated when the appropriate action could not be applied to evidence that is shared to a target case. The generated tasks inform caseworkers that they must take action.
The evidence broker generates the three following types of tasks in the Workflow Released Processes component of the administrative application:
- Advanced Evidence Sharing Review Case Evidences Failed To Activate Task
- The task is generated when the evidence could not be activated.
- Advanced Evidence Sharing Review Case Incoming List Task
- The task is generated when manual intervention or caseworker review is set as the system action.
- Advanced Evidence Sharing Review PDC Case Incoming List Task
- The task is generated when manual intervention or caseworker review is set as the system action when the task is generated on the person record.
The following criteria apply to the generated tasks:
- When the tasks are generated, by default no deadline details are set.
- Tasks are generated only when either of the following criteria is met:
- Delivered evidence cannot be activated and must remain in an
In-edit
state on the target case. - The system action is
MANUAL_INTERVENTION or CASEWORKER_REVIEW
.
- Delivered evidence cannot be activated and must remain in an
- The task owner is the owner of the target case. If the target case is a person data case, the task owner is the owner of the source case.
- During an execution of the evidence broker, a maximum of one task is generated per target case.