Generated tasks

Evidence sharing generates three types of tasks. The tasks are generated when the appropriate action could not be applied to evidence that is shared to a target case. The generated tasks inform caseworkers that they must take action.

The evidence broker generates the three following types of tasks in the Workflow Released Processes component of the administrative application:

Advanced Evidence Sharing Review Case Evidences Failed To Activate Task
The task is generated when the evidence could not be activated.
The task subject is displayed as New In-Edit Evidence on Case %1s as evidence failed to activate.
Advanced Evidence Sharing Review Case Incoming List Task
The task is generated when manual intervention or caseworker review is set as the system action.
The task subject is displayed as New Incoming Evidence on Case %1s that needs to be resolved.
Advanced Evidence Sharing Review PDC Case Incoming List Task
The task is generated when manual intervention or caseworker review is set as the system action when the task is generated on the person record.
The task subject is displayed as New Incoming Evidence on the Participant Case %1s that needs to be resolved.

The following criteria apply to the generated tasks:

  • When the tasks are generated, by default no deadline details are set.
  • Tasks are generated only when either of the following criteria is met:
    • Delivered evidence cannot be activated and must remain in an In-edit state on the target case.
    • The system action is MANUAL_INTERVENTION or CASEWORKER_REVIEW.
  • The task owner is the owner of the target case. If the target case is a person data case, the task owner is the owner of the source case.
  • During an execution of the evidence broker, a maximum of one task is generated per target case.