Configuring servers in separate networks (BigFix scenario)

When the BigFix® and License Metric Tool servers are installed in separate networks, automatic lookup of their IP addresses might not work correctly. It might happen, for example in networks that use network address translation (NAT). To ensure that IP addresses of the servers are correct and the communication between them works, change the default settings, and manually enter the IP addresses or domain names of the servers.

About this task

By default, the address of the BigFix server is automatically retrieved from the database. In case of separate networks, the address might contain a local address of the server that cannot be recognized outside of its network.

Procedure

  1. During the initial configuration of License Metric Tool, while specifying the connection details of the BigFix server, select Disable automatic address lookup, and enter the host name of the BigFix server. The address is always created based on the provided host name and port number.
    Note: To access this panel after the installation, log in to License Metric Tool, and click Management > Data Sources.
    Tip: To check whether the BigFix host is correct, access the following URL from the License Metric Tool network: http://:port/UploadReplication. Expected message: Error: no query parameters specified.
  2. Restart the License Metric Tool server.