Administering

Administering IBM® Cloud App Management involves tasks that range from setting up users and groups to managing incident policies.

Setting up event policies
You can set up event policies to handle a set of events in a specified way. You can determine what events you want the policy to apply to, and select one or more actions to take on those events. For example, you could choose actions to suppress events or to assign runbooks to events.
Managing incident policies
Cloud App Management has built-in incident policies that assign a priority to incidents based on the event severity. You can also define policies to take actions on newly generated incidents to automate some of the incident handling.
Managing incidents
The Incidents tab gives you a list of your current incidents. You can view all incidents, or incidents that are assigned to you or groups you are a member of. You can take ownership of incidents, and work with your teams and tools to resolve incidents.
Managing thresholds
Thresholds test for resource issues such as a slow response time. When the conditions of a threshold are true, an event is opened and an incident is generated. You can create, edit, delete, enable, or disable thresholds.
Managing resource groups
Your monitored environment might have multiple managed resources that can be categorized by their purpose. Such resources often have the same threshold requirements. Use the Resource groups management page to organize managed resources into groups that you can assign thresholds to.
Setting up users and groups
You must ensure that valid user ids are added to IBM Cloud Private before you can add the users to Cloud App Management.
Using the REST API
IBM Cloud App Management provides a REST API for operations such as sending test events to your IBM Cloud App Management service, managing users and groups for your service, querying incident details, and managing event policies.
Managing runbooks
You can create your own custom runbooks and manage your existing catalog of runbooks in IBM Cloud App Management.
About data retention and summarization
Learn about the timeline metrics shown in the Cloud App Management console Resource dashboards and how you can configure your IBM Cloud App Management installation to retain historical data for a shorter or longer period of time than the default 8 days and to enable hourly and daily summarization.