System Errors - Archive Manager Messages
This topic describes the error messages that the Archive Manager may write to the Audit Log.
See Using Archive and Restore in the Sterling Gentran:Server® User Guide for more information on archive and restore procedures.
The following table describes the error messages generated by the Sterling Gentran:Server Archive Manager.
Msg ID | Message Text | Explanation | Your Action |
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5 | Invalid filename, cannot save as [filename]. | The system is unable to save the archive file with the specified file name. |
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8 | [filename] contains an invalid definition file type. | The archive definition file was corrupted outside the Archive Manager. |
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11 | Unable to open file named [filename]. | The specified file was corrupted outside the Archive Manager. |
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12 | Unable to save file named [filename]. | The system is unable to save the definition file with the specified file name. |
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17 | The following exception was encountered: [exception] | This is a general exception. |
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20 | Unable to connect to InfoHubServer ([controller name]) for restoring messages. InfoHubServer return code = ([return code]). | While attempting to restore messages, the system was unable to connect to the specified controller. |
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36 | Errors were encountered and message ([message id]) was only partially restored from archive ([archive file]). This message should be manually deleted and the restore reattempted. |
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37 | Unable to open archive file ([filename]) for restore purposes. | The archive file was corrupted outside the Archive Manager. |
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47 | The following error was encountered attempting to launch the Archive Engine: [error text]. | This is a general error. |
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60 | The following Database exception was encountered while attempting to obtain Application Directories: [exception] | Base your action on the specified exception. | |
66 | Unable to get InfoHubServer name from registry. | The name of the controller does not appear in your registry. This error will only occur if someone has manually interfered with the registry settings. | Re-install Sterling Gentran:Server. |
68 | Unable to obtain a listing of the channels for this system. | This error indicates that the Infohub service is down. |
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81 | Unable to obtain Audit server name from the registry. | The name of the controller does not appear in your registry. This error will only occur if someone has manually interfered with the registry settings. | Re-install Sterling Gentran:Server. |
83 | Unable to obtain Primary server name from the registry. | The name of the controller does not appear in your registry. This error will only occur if someone has manually interfered with the registry settings. | Re-install Sterling Gentran:Server. |
84 | The following error was encountered attempting to restore [filename] ([message id]) in archive file [filename]: [error text]. | This is a general restore error. | Base your action on the error text. |
99 | Channel ([channel id]) does not exist. Unable to restore message ([message id]). | The specified channel no longer exists on your system so the system cannot restore the message. | No user action is necessary. |
100 | Channel Ids are different for channel ([channel id]). Message ([message id]) was not restored. | This error indicates that the specified channel was deleted from your system and then recreated (thus the identifier is different from when the specified message was archived). | No user action is necessary. |
101 | The following exception was encountered while building a search results list: [exception] | This is a general search exception. |
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