Reinstalling Transaction Tracking

Before reinstalling Transaction Tracking, check that the computer on which you are installing Transaction Tracking does not have any residual files.

On Windows systems:

  1. Delete all files from the following directories:
    • tmaitm6\todata
    • tmaitm6\tosupport
    • tmaitm6\tusupport
  2. Search for and delete the following files:
    • plugin_th_comp-th_all_1.jar
    • plugin_to_comp-to_all_1.jar
    • plugin_tu_comp-tu_all_1.jar
  3. Search for and delete all to_dd_071*.xml files.
  4. Search for and delete all tu_dd_071*.xml files.
  5. Search for and delete all ttas.dat* files.
On UNIX systems:
  1. Delete all files from the following directories:
    • platform/to/tosupport
    • platform/to/todata
    • platform/tu/tusupport
  2. Search for and delete all ttas.dat* files.

To reinstall Transaction Tracking follow the procedures described in Installing Transaction Tracking.

Parent topic: Installing Transaction Tracking