copyright: years: 2018, 2023 lastupdated: "2023-01-08"
Voice Gateway system messages
Each container in your Voice Gateway deployment outputs messages to the console and log files. Each message has a unique message identifier and includes an explanation of the problem and details of any action that you can take to resolve the problem.
For Voice Gateway, the message identifier is 10 characters in length and has the following form:
CWXXX9999X
where: * CWXXX
is a five-character alphabetic message prefix that identifies the container: CWSGW
for the SIP Orchestrator andCWSMR
for the Media Relay * 9999
is is a four-character numeric identifier used to identify the specific message for that component * X
is an optional alphabetic indicator that identifies the message type: I
for informational, W
for warning, and E
for error
Note: Messages are subject to change in service and version upgrades. As far as practically possible, the product will be consistent in the message IDs that are output at particular points of operation. If you need to create automation scripts that involve messages, use the message ID rather than the message text.
Learn more about the messages for each container in the following sections.
- SIP Orchestrator - CWSGW
- Media Relay - CWSMR
- Speech to Text Adapter - CWSTA
- Text to Speech Adapter - CWSTS
For information about SMS Gateway messages, see SMS Gateway system messages.