myFileGateway 2.0 help

Partners can send and retrieve files from the myFileGateway 2.0 application. To log in to myFileGateway 2.0, a valid user account is required. This user account is created when a Route Provisioner is onboarded for the partner. You must complete some post-installation steps to access the myFileGateway 2.0 application.

Partner tasks in myFileGateway 2.0

Partners can be internal or external and can use the myFileGateway 2.0 application to do the following tasks.
  • Upload or download multiple files.
  • Search for routes that they participated in.
  • View recent activity and status for file transfers that they participated in.
  • Change their password.
  • Subscribe to notifications.

Accessing myFileGateway 2.0

The myFileGateway 2.0 application is available from the 6.0.1 version. The root user must complete some post-installation steps to enable the myFileGateway 2.0 application. For more information about the post-installation steps, see Enabling myFileGateway 2.0. To access the myFileGateway 2.0 application, see Accessing myFileGateway 2.0.

The myFileGateway application is also available in the 6.0.1 version. However, no post-installation steps are required to access the myFileGateway application. For more information, see Accessing myFileGateway.

Platforms and Web Browsers supported

The following platforms are supported in myFileGateway 2.0:
  • AIX 7.2
  • Red Hat Linux 7.2, 7.4, 7.6
  • Windows 2012, 2016
  • SUSE Linux 15
  • PowerLE Red Hat Linux - 7.5
The following Web Browsers are supported in myFileGateway 2.0:
  • Mozilla Firefox - versions 38, 41, and 45
  • Mozilla Firefox ESR - versions 31 and 38
  • Google Chrome - latest release and future fix packs

Limitations in myFileGateway 2.0

Here are the limitations in the myFileGateway 2.0 application that is newly added in the 6.0.1 version.
  • If Global Mailbox is enabled for partners, the myFileGateway 2.0 application does not support Global Mailbox as the storage. It supports only DB and File System.
  • SSP with SEAS authentication is not supported.
  • Replaying of multiple routes and redelivering of multiple files is not supported.
  • Arabic language and Hijri calendar are not supported.