IBM WebSphere Message Broker Monitoring, WebSphere MQ Monitoring, and WebSphere MQ Configuration agents, Version 7.1

KMQMQ107E
Error from MQ API request request. CC = completion_code Reason = reason_code QMgr = mgrname Object Name = objname

Explanation

The WebSphere® MQ Monitoring agent receives a completion code that is not valid (specified by the completion_code value) from the specified WebSphere MQ API request, where the mgrname value is the queue manager name, the objname is the WebSphere MQ object name, the completion_code value is the completion code, and the reason_code value is the reason code.

System action

The function fails.

User response

If the reason code is x0825, it indicates an unknown object name. This error might be caused by any of the following reasons:

If the reason code is x07F3, it indicates that the WebSphere MQ Monitoring agent is not authorized to perform the attempted operation. Verify the security settings on the queue manager to ensure that the agent has been assigned the necessary authority to perform the operation.

If the reason code is x07FA, it indicates a WebSphere MQ issue. The requested event queue has previously been opened by another application, for example, another WebSphere MQ application exclusively opens the event queue when the WebSphere MQ Monitoring agent tries to open it for input.

To allow multiple applications to read event queues, use the SET EVENTQIN command. Use the SET EVENTQIN command to specify the event queues that are monitored by the WebSphere MQ Monitoring agent for a queue manager or group of queue managers, which includes the queue manager event queue, channel event queue, performance event queue, configuration event queue, command event queue, and logger event queue. For detailed information about the SET EVENTQIN command, see IBM Tivoli Composite Application Manager Agent for WebSphere MQ User's Guide, SC14-7523.

For other reason codes, look up the completion and reason codes in the WebSphere MQ: z/OS Messages and Codes, GC34-6602 and contact IBM Software Support.



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